Withdrawal Policy & Refund Policy
Chillicasino withdrawal might be quite fast, but several conditions surround the process. Here are some conditions you have to put in mind to be able to perform a Chillicasino withdrawal;
Your withdrawal request will be declined if the deposit or withdrawal amount is not consistent with the bet placed by the bettor. Minimum withdrawal amount at Chillicasino is set to 500 USD.
If your betting account has been misused, your withdrawal request would be refused.
If the payment details you used for your deposit are inconsistent with what you want to use to withdraw, your withdrawal request would be refused.
To use the cash out successfully, you should not process a Chillicasino deposit and withdrawal with another user’s account. That would be considered fraudulent by the Chillicasino payment administration.
If you breach Chillicasino company rules and fail to honour the terms and conditions (for instance, processing withdrawal without punting on any game or fulfilling the wagering requirement to get a bonus), your withdrawal request would be denied.
While service fees may be charged for bank payment options, no service fee is charged for Chillicasino deposits and withdrawals made with Bitcoin and other kinds of cryptocurrencies under the Bitcoin payment system.
As part of Chillicasino withdrawal conditions, you have to put the following in mind; else, your Chillicasino withdraw option would be declined.
REFUND POLICY
The following policy describes the refund practices for the Betting/Casino company. This refund policy is an attachment to our Terms and Conditions. Please read and ensure an understanding of both documents before placing bets.
No refund can be requested once the alleged deposit (including the bonus) has been played using the Services.
A refund request will only be considered if it is requested within the first twenty-four (24) hours of the alleged transaction, or within thirty (30) days if a Player alleges that another individual (or a minor) has accessed his/her Player Account.
We reserve the right to withhold any refund or reverse transaction until the identity of the Player Account User is adequately established to our satisfaction, to ensure that any payment made to Us will be honored after a refund has been made. You agree to provide, in case We demand, a notarized identification, or any other certified identification per the applicable laws of Your jurisdiction. If such notarized or certified identification is not provided within five (5) days of our request, then such refund or reverse transaction shall not be affected, Your Player Account shall be closed and You shall forfeit all funds in Your Player Account, such decision shall be final, binding and not subject to appeal.
If you have funded your account with a Credit Card we reserve the right to pay all withdrawal requests up to the total amount deposited as refunds against the purchases you have made. If your withdrawals exceed the total amount deposited, any excess amount will be paid to you via one of our alternative methods available in the cashier.
If any credit card purchases are considered to carry an unacceptable risk for security or legal reasons either by our credit card processors or by our betting managers, the operator will initiate refunds for all such transactions back to the credit card, and notify all the appropriate authorities and parties.
If, for any reason, you are not satisfied with our services and request to issue a refund for the balance currently held in your account. Before a refund is processed all bonuses and winnings in your balance will be deducted before calculating the amount to be refunded.
Refunds can only be via the same deposit method player used to deposit money and in the same currency deposited